SMBC Rail Services, has customer service representatives for the major regions in the US, Canada, and Mexico.
Contact Phone Email Region
Tim Johnson Direct: 312-559-4805
Cell:    312-497-9329 Senior Vice President of Freight Car Leasing
East Region
     Mark DePaul Direct: 312-559-4822
Cell:    215-896-1176 Northeast US
     Pat McGrath Direct: 919-845-5144
Cell:    919-606-7604 Southeast US
     Dan Mazzarini Direct: 412-760-5741
Cell:    412-760-5741 Mideast US
     Cyndie Sansone Direct: 201-794-6828 Customer Service Representative
Central Region
     Jonathan Mudronja Direct: 312-559-4823
Cell:    312-489-9906 Midwest US
     Robert McNamee Direct: 636-940-5311
Cell:    314-378-5536 Midwest US
     Glenn Tomalty Direct: 403-984-8235
Cell:     403-651-8347 Canada
     Marilynn Easton Direct: 312-559-4828 Customer Service Representative
Western Region
     Bill Ratcliff Direct: 312-559-4824
Cell:     281-910-8351 Gulf Coast, Florida Mexico
     Kevin Wingate Direct: 312-559-4808
Cell:    214-675-8986 Southwest US
     Jerry Finan Direct: 312-559-4820
Cell:    402 672 2498 Northwest US
     Margo Escobar Direct: 281-364-0190 Customer Service Representative